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Carry-on baggage rules at Lufthansa
In the information below, we tell you how many items of carry-on baggage you may take with you according to your travel class, which items must be transported in carry-on baggage and how to stow your carry-on baggage in the cabin in a space-saving way.
Less carry-on baggage, more comfort
For a smooth boarding procedure, more stowage space on board and a punctual departure, it is essential that your carry-on baggage corresponds to the regulations. That is why we check your carry-on baggage against the permitted dimensions, quantity and weight at departure airports.
Please note that Lufthansa checks during boarding whether the carry-on baggage rules are being adhered to. Carry-on baggage that is too large or too heavy will be taken at the gate and loaded into the cargo hold for a fee. The fees for this are significantly higher at the gate than in the check-in hall and can only be settled by credit card.
For very busy flights, it may be the case that you also have to check
in carry-on baggage that conforms to the rules at the gate before
boarding.
In both the above instances, please ensure that you take personal items, such as valuables and medications, into the cabin with you. Devices such as mobile phones and tablets, powerbanks or e-cigarettes that contain batteries or rechargeable batteries may also not be carried in checked baggage.
Carry-on baggage rules according to travel class
As carry-on baggage, you can take one item of baggage with you, such as a trolley case, a compact, foldable baby buggy or a foldable garment bag, or two items in Business or First Class.
Dimensions for carry-on baggage: max. 55 x 40 x 23 cm
Dimensions for foldable garment bags: max. 57 x 54 x 15 cm
1 item of carry-on baggage up to 8 kg
1 item of carry-on baggage up to 8 kg
2 items of carry-on baggage, each up to 8 kg
2 items of carry-on baggage, each up to 8 kg
Advice on the correct stowage of carry-on baggage on board
- For larger items of carry-on baggage, such as trolley cases, please use the overhead locker above your seat
- Please stow your personal items, such as laptop bags, shopping bags or handbags, under the seat in front of you.
- Jackets and coats can simply be hung up on the hook on the seat in front of you.
- Please note that the overhead lockers above the emergency exit rows are reserved for the passengers who are sitting there.
Basic rules for bag drop-off
Make sure you have attached your name and (mobile) telephone number to each piece of baggage (on the inside and outside) before checking it in at the airport. Bag tags and/or stickers for your baggage items are available free of charge at the check-in counter. You are also welcome to use your own bag tags. The data collected by Lufthansa is generally used to fulfil the contract of carriage you have with us. It includes both passenger and baggage data. To ensure the onward transportation of your baggage with other airlines, as well as its timely processing at airports, we pass data on to the airlines and airports concerned. In addition, we support the German Customs authorities in the fulfilment of their legal duties by allowing limited access to selected data.
Problems with your baggage
Certain events, such as adverse weather conditions, technical problems in the baggage handling areas or a bag tag becoming detached, can sometimes lead to items of baggage being damaged or not arriving at the destination airport at the same time as their owners.
We are always very sorry when this happens and take all the necessary steps to get your baggage back to you as soon as possible or to compensate you for any damage it may have suffered.
Delayed Baggage
If your checked baggage cannot be found, there is helpful information for you here.
Digital baggage services
With the Lufthansa app and our digital baggage services, you can enjoy the reassurance of knowing where your baggage is located throughout your journey.
Baggage receipt and baggage status
Immediately after dropping off your baggage at either the check-in counter or a self-service bag drop kiosk, it is very easy to call up your baggage receipt and baggage status using the mobile boarding pass on your smartphone.
Your baggage receipt will be sent to you as a push notification in the Lufthansa app and/or by email. In the event of your baggage going astray, this baggage receipt serves as the starting point for locating your baggage. After your receipt has been displayed once, it will also be filed locally in the Lufthansa app so that you can refer to it at any time.
Baggage carousel information
After you have landed, a push notification will inform you which baggage carousel to go to in order to pick up your luggage. This service is currently available at a number of airports (e.g. Frankfurt, Munich, Stuttgart and Milan).
